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Frequently Asked Questions

How do I order the trump card?

Ordering the trump card needed on construction sites is easy through FREE!. If you need a trump card we need the following information: your picture, your tax number (this can be found on your tax card) and your social security number. You can send the information to:...

What is a trump card?

The trump card is a personal identification number for a construction site in accordance with the industrial safety law. The industrial safety law Act requires all employees working on the construction site to use a photo ID with a photo number. The package includes a...

How Do I quit FREE Light entrepreneurship?

If you want to stop using FREE ! you do not have to do much. Check that your FREE! account is empty, log out and that is it. But hopefully it is not necessary unless you are changing to become a FREE! Entrepreneur!

Why has my expense been declined?

Your costs may be disapproved if: The amount of your spend is greater than the VAT-free amount of your invoice We have noticed that there is an error in your spend We have canceled your expenses at your request The expense has been an 0 expense

Do I have to ask my client if my invoice has been paid?

No. Your invoice will be automatically noted as paid. However, if this is not the case (for example, if your customer pays an invoice without a reference), please contact our customer service to find out.

How do I order the trump card?

Ordering the trump card needed on construction sites is easy through FREE!. If you need a trump card we need the following information: your picture, your tax number (this can be found on your tax card) and your social security number. You can send the information to:...

What is a trump card?

The trump card is a personal identification number for a construction site in accordance with the industrial safety law. The industrial safety law Act requires all employees working on the construction site to use a photo ID with a photo number. The package includes a...

How Do I quit FREE Light entrepreneurship?

If you want to stop using FREE ! you do not have to do much. Check that your FREE! account is empty, log out and that is it. But hopefully it is not necessary unless you are changing to become a FREE! Entrepreneur!

Why has my expense been declined?

Your costs may be disapproved if: The amount of your spend is greater than the VAT-free amount of your invoice We have noticed that there is an error in your spend We have canceled your expenses at your request The expense has been an 0 expense

Feel FREE! to ask

The endless well of knowledge is here. Or FAQ. Whichever you prefer.

FREE-Laskutus Oy

Perhonkatu 6 A, 4th floor
00100 Helsinki
Business ID 2768169-4

Sales
+358 (0) 203 323 46 (mon-fri 9-17)
myynti@free.fi

Customer Service

+358 (0) 203 323 45 (mon-fri 9-17)
CHAT (mon-fri 9-20)
asiakaspalvelu@free.fi